The Mission of the Northeast Institute for Quality Community Action (NIQCA) is to promote excellence in the management and governance of local Community Action Agencies.

The NIQCA helps CAAs establish a practical, sustainable, and cost-effective program of continuous quality improvement. NIQCA management support services for local CAAs include:

  • Best Practice Management Standards for local CAAs and tools to conduct a comprehensive, 12-step self-assessment and improvement planning process.
  • A Quality Improvement Toolkit that provides planning templates and model policies to assist local CAAs in strengthening their management and governance practices.
  • Resources to Support Regional CAA Planning, Collaboration, and Crisis Intervention.

Looking for Helpful Planning Resources?

Don't miss the wealth of CAA management tools available on this website. Visit our Planning Toolkit page or select from the topic list below:

Model Policies and Planning Templates

National Resources for Community Action Agencies

Contact Information
William A. Hunter, Executive Director
508.380.1398 - phone
978.443.0579 - fax
WHunter.niqca@gmail.com